Reporting Hotline

How to File a Report or Complaint

Click on www.lighthouse-services.com/RZIM to file a complaint online in English, Spanish, Chinese, Filipino, Thai, Hindi, Malay, or Indonesian.

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Call 855-222-0621 for English language calls from the U.S. and Canada.

Call 800-216-1288 for Spanish language calls from U.S. and Canada.

Call 01-800-681-5340 for Spanish language calls from Mexico.

Call 855-725-0002 for French language calls from Canada.

Call 844-301-0005 for calls in languages other than English, Spanish, and French.

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Send an email to reports@lighthouse-services.com and specify RZIM in the subject line.

Fax to 215-689-3885 and specify it is regarding RZIM.

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* Complaints can be filed anonymously through any of these options.