How to File a Report or Complaint
Click on www.lighthouse-services.com/RZIM to file a complaint online in English, Spanish, Chinese, Filipino, Thai, Hindi, Malay, or Indonesian.
Call 855-222-0621 for English language calls from the U.S. and Canada.
Call 800-216-1288 for Spanish language calls from U.S. and Canada.
Call 01-800-681-5340 for Spanish language calls from Mexico.
Call 855-725-0002 for French language calls from Canada.
Call 844-301-0005 for calls in languages other than English, Spanish, and French.
Send an email to firstname.lastname@example.org and specify RZIM in the subject line.
Fax to 215-689-3885 and specify it is regarding RZIM.
* Complaints can be filed anonymously through any of these options.